The right technology should amplify what you've already built.
Avid Steps AI was founded on one belief: local service businesses deserve the same tools enterprise companies use, without the price tag or the complexity.
“Built to level the playing field.”
Local businesses deserve the same systems that enterprise companies use, without the complexity or the cost.
“We call it Avid Steps because growth doesn't happen in one leap. It happens in deliberate, compounding steps, each one building on the last.”
- Michael Harris, Founder
Michael Harris
Michael Harris is the founder of Avid Steps AI. After seeing how many small businesses were losing leads simply because they couldn't respond fast enough, he set out to build the kind of AI and automation systems that level the playing field, giving local service businesses the same tools that enterprise companies use, without the enterprise price tag or complexity.
Avid Steps AI is built around one belief: your business already has the foundation. The right technology should amplify what you've built, not replace the human side of it.
Avid Steps AI offers three core services for local businesses: an AI texting receptionist that responds to every inquiry instantly, website design built around conversion, and a content and SEO system that builds long-term traffic. Each service works on its own, and together they create a growth system that runs around the clock.
Outcomes over features
I measure success by leads captured and bookings made, not tools installed.
Phased and intentional
Every engagement starts with the highest-impact fix. No unnecessary complexity.
You stay in control
You own everything we build: your number, your data, your system. Always.
What makes us different.
We start with your business, not the tech
Every system we build is trained on how you communicate, what your clients ask, and how your booking process works. The AI reflects your business, not a generic template.
Human and automated, working together
You stay in control of the relationships. We handle the response time, the follow-ups, and the lead capture: the parts that fall through the cracks when you're busy.
Every step is intentional
We don't sell you a tool and disappear. We design a phased system starting with the highest-impact change, so you see results before you've committed to the full picture.
Let's take the next step
together.
Start with a free audit, no commitment, no pressure. We'll review your current setup and show you exactly where the biggest opportunity is.
No commitment required · Free audit · Results within 30 days